How to resolve “The object could not be found” issue in Outlook 2003

Challenge:

OutlookIn my Outlook 2003, I could not use my right click with all mail/calendar items, and whenever I tried to open a recurring event I got an “object not found” error message. Any new event setup after my issue was fine.

Steps I took in vail:

  • Cleared forms cache in Outlook
  • Ran detect/repair option from Outlook
  • Deleted Outlook Profile, rebooted, setup profile again
  • Uninstalled and reinstalled Office suites including Outlook.

Working Solution:

Continue to investigate and found out other users are working fine in Outlook on my machine, and I did not have any problem on other machine with my own logon. So the conclusion was that there was some thing wrong with my local setting in my profile on this machine.

After researching on the Internet, got an instruction as the following:

Try deleting the “frmcache.dat” file (or renaming it frmcache.bak if you areof a nervous disposition), because it’s probably corrupt. It can be found in

“Local Settings\application data\microsoft\forms”.

When you re-open Outlook it will re-create the file, and the problem will (hopefully) be gone.

I closed my outlook and did the step above, when I re-start the Outlook, wola~~~, everything is working back fine now.

Hope it will be helpful for you too.

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3 Responses to “How to resolve “The object could not be found” issue in Outlook 2003”


  1. 1 Ramesh

    Wonderful solution. Ran into the same issue on PC refresh. Issue resolved on deleting the specified file. Saw outlooking creating the file.

    [ Reply ]

  2. 2 WebGuru

    Great it worked for you too.

    [ Reply ]

  3. 3 Jeff

    After hours of troubleshooting and doing all of the other initial steps that you went through, I found this article, deleted the form cache, and everything now works perfectly. THANK YOU for posting this solution.

    [ Reply ]

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