Today I tried to copy and paste an email in Outlook 2003 but found out the SELECT ALL function of my mouse did not work. I could not highlight any texts in the mail body, and I could not even see the copy & paste options and the whole context menu by right clicking my mouse.
Since I know I configured in the Outlook to use Microsoft Word 2003 as the primary email compose tool, I opened a new Word Window to see how things do in the Word. Same thing happened in Microsoft Word 2003, I could not use all my mouse right clicking.
1, Open the folder of C:\Documents and Settings\USERNAME\Application Data\Microsoft\Templates on my local machine.
If you could not see this folder on your machine, make sure your "Show Hidden Files and Folders" option selected from your "Tools –> Folder Options –> View" menu in your My Computer or Windows Explorer. And if it is not on C: driver, then try D: or any your profile installed disk.
Or you can simply click Start button in Windows XP and select RUN, then type "%USERPROFILE%\Application Data\Microsoft\Templates" in the Open field.
2, Look for a file named Normal.dot, and delete it. (Do not worry, the MS Word will re-create it again, or you can back it up in case you screw anything).
3, Re-start your Microsoft Word 2003, and the right button of Mouse will come back. Good luck.